About us

Our team is what makes us special.

At Triangle Nannies, we envision a future where every family has access to exceptional care that supports their well-being and enhances their quality of life.

Most of us don't even know nannies exist until we have children.
Our team has been in this space for going on 15 years.
You don't have to lose weeks of your life, all your patience, and precious moments with your children while you search for your household team.
We do that for you and we're the best.

Meet Austin

Founder/CEO. Owner/Operator. Mom. Nanny Employer.
Matchmaker. Community Builder.

Margaret “Austin” Macfarlane
FOUNDER | SHE/HER/HERS

When Austin founded Triangle Nannies (formerly My Girl Friday) in 2012, she set out to build the kind of agency she herself would demand as both a nanny employer and an entrepreneur: one that left no margin for error and no room for “good enough.” As a former nanny, seasoned agency owner, early-stage investor, parent, and nanny employer, Austin brings unmatched perspective to an industry too often treated as casually transactional. At Triangle Nannies, placements are never rushed. They are engineered for lasting success.

Austin embodies the enneagram 6w5: a strategic, systems-driven builder who believes in data, process, and trust earned through rigor. Her reputation for being unrelentingly discerning- what some call “trust issues”- has become one of Triangle Nannies’ most defining strengths. This is not an agency that accepts everyone. Only the most committed families and the most exceptional nannies are brought into its fold, because true compatibility demands both excellence and alignment.

What sets Austin apart is not only her intellect, but her intuition. A highly sensitive human, she reads dynamics others overlook, catching subtleties in family culture and nanny temperament that transform a “good hire” into a lasting, harmonious relationship. It’s this blend of strategy and sensitivity that has made Triangle Nannies the region’s definitive authority in luxury household staffing.

Beyond her agency, Austin is shaping the broader caregiving landscape. She co-founded the Nanny Relief Fund in 2020, raising hundreds of thousands of dollars to support nannies nationwide. She serves as Treasurer for the organization and is a former Secretary of the International Nanny Association, where she influenced professional standards across the field.

Away from the office and client calls, Austin is devoted to her family and community. She and her partner, Adrian, live in North Carolina with their son Nash (born 2024) and their beloved dogs, Arlo and Tuna Mae. Whether she’s hiking, hosting, or designing her next venture, Austin brings the same blend of precision and empathy that defines her leadership at Triangle Nannies.

For families who expect the best, want to get this right the first time, and who are seeking high retention when it comes to these super important hires, there is no question: Triangle Nannies is the only agency trusted to deliver excellence without compromise.

TLDR; we are the best of the best. You can't afford NOT to work with our team.

Meet Our
Incredible Team

Jeremy Zhang

CHIEF FINANCIAL OFFICER | HE/HIM/HIS

Jeremy brings a unique blend of financial expertise and strategic thinking to Triangle Nannies, balancing his role here with his position as a Senior Principal Strategy Consultant at Red Hat. His background in corporate strategy and development helps ensure our agency runs smoothly and continues to grow thoughtfully.

As our CFO, Jeremy oversees all financial operations, making sure everything from payroll to contracts works seamlessly for both our families and caregivers. He works closely with Austin to guide the company's strategic direction, always keeping our mission of creating perfect matches at the forefront.

Beyond the numbers, Jeremy brings warmth and creativity to our team. A lifelong musician who's been playing piano and guitar since age three, he's just as comfortable analyzing spreadsheets as he is crafting elaborate meals for friends. You might spot him exploring downtown Raleigh's restaurant scene or cheering on his beloved St. Louis Cardinals.

Jeremy holds a Bachelor's degree in Computer Science and Finance from Washington University in St. Louis and an MBA from the University of Notre Dame, bringing both technical precision and big-picture thinking to everything we do at Triangle Nannies.

MBA from the University of Notre Dame

Bachelor’s in Computer Science and Finance from Washington University in St. Louis

Courtney Creed

PLACEMENT Specialist | SHE/HER/HERS

A Texas native who fell in love with Raleigh nearly a decade ago, Courtney brings something special to our matching process: a genuine understanding of what makes a great nanny-family relationship work. Having spent seven years as a nanny herself, she knows firsthand the trust and connection needed for these partnerships to thrive.

Courtney's background weaves together unique experiences that make her exceptional at bringing families and nannies together. Her time as a counselor and director at an East Texas summer camp, combined with her experience in the Disney College Program, taught her the art of creating magical connections. Her education - a BFA from Stephen F. Austin State University and a Masters in Clinical Mental Health Counseling from Liberty University - gives her a deeper understanding of family dynamics and relationship building.

As our Placement Specialist, Courtney uses her natural empathy and professional insights to help create lasting matches. She takes time to truly understand what makes each family and nanny unique, ensuring connections that go beyond just checking boxes.

When she's not helping families find their perfect match, you'll find Courtney exploring outdoor trails with her dog Belle, crafting, diving into a good book, or spending time with friends and family. Her love for the Raleigh community and constant curiosity about people make her a natural at bringing the right people together.

Master's Degree in Clinical Mental Health Counseling from Liberty University

Bachelor of Fine Arts from Stephen F. Austin State University

Tonia Richardson

RECRUITMENT Assistant DIRECTOR | SHE/HER/HERS

Tonia's journey to Triangle Nannies brings together unique experiences that make her perfect for connecting families with exceptional caregivers. Her background in eldercare companion placement and hospitality has taught her the delicate art of matching personalities and needs, while her occupational therapy training brings deeper understanding to the caregiving relationships we create.

As our Assistant Director of Recruiting, Tonia combines her recruitment expertise with genuine compassion to find just the right fit for every family. Her talent for building lasting relationships helps us attract and retain the high-caliber caregivers that make Triangle Nannies special.

Tonia's approach to care goes beyond the basics. As a yoga instructor for both adults and children, she understands how wellness touches every aspect of family life. This holistic perspective helps her see the whole picture when creating care partnerships that truly work.

When she's not helping families find their perfect match, you'll find Tonia embracing the outdoors - whether she's soaking up sun at the beach, discovering new hiking trails, or leading a yoga class. Her natural ability to bring peace and balance to any situation makes her an invaluable guide in your journey to finding the right care solution.

Master of Science in Occupational Therapy from Winston-Salem State University

Bachelor of Arts in English from the University of North Carolina at Wilmington

Associate of Science in Occupational Therapy from Grossmont College in San Diego

Kara Szust

RECRUITING Director | SHE/HER/HERS

A former educator with a passion for child development, Kara brings something special to our matching process - deep understanding of what helps children thrive. With her background in Education from the University of Central Florida and specialized training in ESOL and reading instruction, she knows how to spot caregivers who will nurture your child's growth and potential.

Kara's decade of teaching experience and love for Montessori and Reggio approaches shape how she connects families with their perfect match. She looks beyond basic qualifications to find nannies who share your values and can create the kind of nurturing environment where children flourish.

As our Director of Recruitment, Kara focuses on finding caregivers who aren't just qualified - they're inspiring role models who become treasured parts of their families' lives. Her own experience as a mom of two daughters helps her understand exactly what parents are looking for in a caregiver.

When she's not helping families find their perfect match, Kara enjoys life in Raleigh with her husband Nick, their daughters, and their playful puppy Reece. After growing up in Florida, she especially loves experiencing all four seasons here! Between family adventures both local and global, she understands what makes a caregiver truly special to a family's daily life.

Associates of Arts degree from Valencia Community College in Orlando, FL

Bachelor of Science Degree in Elementary Education with ESOL and Reading Endorsements from the University of Central Florida

Carrie Bland

Senior marketing manager | SHE/HER/HERS

After 13 years as a Certified Professional Nanny and graduate of the English Nanny and Governess School, Carrie brings her wealth of experience to Triangle Nannies as our Community Connection Coordinator and creative force behind our social media. Having just returned from maternity leave with her second child, she's excited to be back full-time with our team, bringing valuable perspective as both an experienced mom and industry expert.

Carrie's passion for elevating the nanny profession has made her one of the industry's most respected voices. Her authentic content about life as a nanny-turned-mom has garnered a significant following, particularly among nannies navigating their own journey into parenthood. As the founder of Circle City Nannies in Indianapolis, she created a vibrant community for local nannies through educational events, playdates, and training sessions. A dedicated advocate for professional development, she's particularly passionate about International Nanny Training Day, seeing it as a crucial opportunity for caregivers to grow their skills and connect with peers. Her dedication to the industry extends to her role on the board of directors for the Nanny Relief Fund, where she works alongside our CEO, Austin, to support nannies in need.

These days, Carrie balances her work at Triangle Nannies with her busy home life with Christopher (3), Matthew (3 months), and their family pup, Millie. When she can find a quiet moment, you'll find her diving into her latest Reese's Book Club pick or sneaking off for a peaceful pedicure. Her unique perspective as both an industry professional and mother of two enriches everything we do at Triangle Nannies.

English Nanny and Governess School

Claire Cooper

FAMILY CONSULTANT | SHE/HER/HERS

Claire’s extensive experience in teaching, directing, customer service, and community outreach greatly helps families and nannies find their fit.  When running a hire through Triangle Nannies, Claire assists in the back-end operations of the agency. You’ll seldom see her in your inbox but she’s keeping a watchful eye on the process.

When she’s not at work, Claire is a talented freelance opera singer and vocal coach. She’s an avid fan of horror movies, yoga, bubble baths, a dry joke, Lord of the Rings, and music. Her top three favorite things are her slightly cross-eyed Siamese cat Aria, her spotted rescue pup Charlie, and her incredible husband (in that order).

Bachelor’s Degree in Music at the University of North Carolina at Chapel Hill

Master’s Degree in Vocal Performance at The Peabody Institute at Johns Hopkins.

Noelle Whittington

VETTING COORDINATOR | SHE/HER/HERS

Now calling Raleigh home after years in Wilmington, Noelle brings a unique blend of skills to Triangle Nannies as our Vetting Coordinator. Her deep connection to both communities combines with keen intuition to ensure our rigorous screening process identifies caregivers who will truly shine with their families.

Before joining our team, Noelle's diverse path took her from the fast-paced world of Manhattan's textile industry to a decade of leadership in Kunga Yoga, where she led 12 international retreats and raised hundreds of thousands of dollars for nonprofits like Homes of Hope India and Farm Sanctuary. This varied background gives her a special talent for seeing the whole person during our vetting process, looking beyond just credentials to understand what makes each caregiver unique.

Her hospitality experience and years of mentoring shine through in how she guides potential caregivers through our process. Outside of work, you'll find Noelle immersed in her passions - studying Vedic Wisdom and Sanskrit Mantra, playing harmonium, or performing with various bands (many of which she played with in Wilmington). Her creative spirit and genuine interest in people make her a natural at identifying caregivers who will bring something special to their families. Additionally, she has a keen eye for identifying inconsistencies, padded resumes, and references that need to be further explored.

North Carolina State University

Danielle Clark

FAMILY CONSULTANT | SHE/HER/HERS

Danielle’s main role at Triangle Nannies is to make sure you find exactly who you are looking for—this goes for both caregivers and families. She works diligently to make sure everyone stays on track as we work towards a high retention placement.

Danielle brings over 21 years of  experience to Triangle Nannies– having worked in public and private preschools, as well as serving as Director at 2 Reggio-inspired schools in the Triangle area. She is deeply rooted in Reggio-inspired pedagogy and is inspired by children’s imaginations, creativity, and intellect. This impacts her work with dynamic families, nannies, private educators, family assistants, and Newborn Care Specialists.

Danielle is raising her two children alongside her husband and partner in life, Will. She enjoys hiking, reading, and exploring the Triangle with her family. She has two energetic and very talkative Jack Russells (who you may occasionally hear on a call).

Psychology at UNC Chapel Hill

MEd in Early Childhood and Special Education from the Bank Street School of Education.

Igor De Lima

TECHNOLOGY AND DIGITAL EXPERIENCE GURU | HE/HIM/HIS

Triangle Nannie's Tech Whisperer and family man. At the heart of our digital innovation, Igor melds cutting-edge tech with a deep-rooted belief in tailoring childhood development to individual strengths. As a father to two dynamic kids and partner to his remarkable wife, he's on the front lines of parenting, juggling soccer matches, academic celebrations, and the quest for balanced family life.

His drive? To simplify the search for stellar childcare, so parents can flourish professionally and personally. Igor's not just part of our team; he's living proof of our mission to blend work, play, and family growth seamlessly—powered by technology, driven by heart.

Bachelors of Communications and Design, Dallas Baptist University

Top-rated by parents, kiddos, and nannies.

(Thank you all. We think you’re the bee's knees, too.)
My Girl Friday is an awesome nanny placement agency. Austin did a great job with understanding my particular needs and provided a top notch placement. As a single father of 3 active boys, this service is absolutely necessary. Everyone at My Girl Friday provides excellent personal service and I know they will always be there to have my family's back with any need that comes up. Thanks MGF!

Jeff Turpin

Google Review
You know those times when they say the “universe is conspiring for you?” Well...ooof. 2020 was not those times for us 🤦🏽♀️. And in the midst of an OMG-did-that-really-happen & two nanny transitions in 5 months, MGF was unflappable 💃🏻. Austin and her team never faltered as they helped our family get back on our feet. To us they are 💯; they are compassionate, collaborative, creative partners that stick it out for as long as it takes to get nanny-family nirvana 🥰. And now 2021? We.Got.This. 🙌

Morgan Camu

Facebook Review
We had a great nanny within a week! Very happy with placement and assistance in everything that needs to be in place. Well worth the investment!

Dr. George Dignan

Google Review
I reached out to My Girl Friday after a recommendation from a coworker. We were in dire straights as our daycare had closed due to COVID and my husband and I had been juggling two full time jobs and two VERY busy toddlers for months. My Girl Friday was the best value I could have gotten. They held our hands through the entire process, were always available to answer any questions we had (this was our first time ever working with a nanny). Danielle and Austin made it soooo easy and foolproof - even in this incredibly stressful time. Additionally, we ended up having to interview again after our first hire, and they supported us and were ready with additional candidates immediately. Our current childcare provider is an exceptional fit - and would never have found her if it wasn't for this amazing company (plus they referred us to a payroll company so I don't even have to figure that out!). This stressed out parent is so grateful for their help - if you are on the fence - they are worth every penny!!!

Christy Zigler, Ph.D.

Google Review
Beyond happy with our experience with My Girl Friday! From our first few calls with Austin to Danielle’s ongoing support throughout the interview and placement process, we were so impressed by how attuned they were to our family’s needs and how responsive they were to our feedback and questions every step of the way. They go to extraordinary levels - working around the clock for their families and nannies - to make sure it’s a wonderful mutual fit. I’m not kidding about around the clock - literally, weekends, evenings etc. Unparalleled customer service. For us, Danielle, the placement director, took the extra time to truly listen and help guide us in placing us with an incredible nanny! This was no small task especially during this time of COVID when many families like ours are looking for that “unicorn” who is not only an amazing fit for your family but is on the same page as you relative to personal COVID considerations/precautions. I highly, highly recommend!

Katie Simons Pahner

Google Review
As a busy family with two working parents, two kiddos and one fur baby, our life often felt like a never ending sprint. When I read about the idea of a Family Assistant on the My Girl Friday website, a lightbulb went off! That is exactly what we need!

Martha Newport

Google Review
We spoke with My Girl Friday, and they quickly offered us a number of really great nanny options for our family.Being a military family, finding someone that was willing to become part of our family and be a valuable resource when my husband was traveling was INSTRUMENTAL in our search.  Our nanny has been with us for almost two years now, and we adore her.

In addition to providing us with this amazing resource/family member, they have been more than willing to offer advice and guidance whenever we have had questions about how to handle various situations, like nanny compensation, COVID, etc.

Amazing search firm and resource!  Love, love, love!

Jenny Zador

Facebook Review
My Girl Friday Team (specifically Austin and Danielle) found our perfect placement! The candidate they presented (and we ultimately hired) is everything we could ask for or hope in a nanny. She's been with us 1 week now, and I wouldn't change anything about our arrangement. She stepped into the role with grace, care, and attention at a time of pure chaos. We had been solo juggling 2 full-time jobs and caring for our 3 and 1 yr old, so needless to say we were in survival mode and not exactly on an ideal schedule. She worked with us to establish a schedule that optimized their nighttime sleep and made us all happy. Our nanny truly is an AMAZING person, and I'm so glad we went with MGF since they connected us. I can't thank you all enough for finding her for us! We'd truly be lost without her and she has already proven herself to be an integral part of our family.

Brittany Speer

Google Review
I LOVED my experience with My Girl Friday! I had very specific needs for my nanny and between Austin, the founder and Leanne I was able to find my perfect nanny.
This nanny agency isn’t like others. They do an in depth background check on every nanny, no matter what. They work with your schedule on interviews, not the other way around. They provide great support on how to structure your agreement. They check in on you after the nanny has been placed. It’s a full service company!

Thank you My Girl Friday! I feel confident with my nanny and you made the process streamlined and so much easier than expected.

Christmas Abbott

Google Review
We moved to the area a couple of years ago (away from family & support). We found MGF and it has been a breeze as both of us are working professionals we are able to have high quality of care in our home! Most mothers dread the thought of going back to work or leaving their child, but I can tell you this experience has been very positive for our family dynamic. We have subs for when our full time nanny is off or sick- which is huge when you really can't afford to miss a day (or week) out of work. Our nanny has truly become a part of our family. I don't know what we would have done without Austin, thank-you!

Kathy Colby

Facebook Review

Live local, love local

Our Great Community Partners

My Girl Friday is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender expression, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate our employees’ differences. Different makes us better.

We believe in the power of connection.

Nothing beats meeting someone face to face, in person. IRL, if you may. We love to support local trainings, playdates, coffee dates, and nanny meetups. If you're hosting something, let us know and we'll bring by coffee and snacks!

We take the time to really get to know our nannies- especially if you're providing back-up care to our clients. If you're looking for an agency that really wants to know you and support you- look no further.

On a national level, you can find us at all the industry conferences. We have deeply rooted friendships within this space and love to see our friends all over the country and world!

We stay connected and involved because we LOVE what we do. We genuinely care about the nannies and families we represent!

Community & Education