Connecting Families With Extraordinary Triangle Caregivers
Experience peace of mind with our stress-free, concierge-level placement process. We do the heavy lifting so you can relax and find a long-term nanny who makes life better.
The Right Caregiver Changes Everything
The wrong hire costs you time, money, and emotional bandwidth.
As the premier household staffing agency in the Research Triangle—serving Raleigh, Durham, Chapel Hill, and Cary—Triangle Nannies takes the guesswork and stress out of hiring household staff. Instead of overwhelming you with unqualified resumes, our concierge-level service handles the recruiting, rigorous vetting, and contract negotiations for you.
Our Step-by-Step Placement Process
Step 1: Initial Application & Discovery Call
Your journey begins by completing our comprehensive online family application, where you can detail your specific lifestyle requirements, scheduling needs, and unique care preferences.
Within 24 hours, our team will reach out to schedule a brief, friendly 30-minute discovery call to answer your immediate questions, outline our process, and ensure our agency is the perfect fit for your family.
Step 2: Deep-Dive Consultative Interview
We believe that the heart of our success lies in truly getting to know the families we work with. We conduct an in-depth, 1.5-hour consultation—typically over Zoom—to understand your family’s unique story.
We love to meet your children, say hi to your pets, and learn about the specific daily rhythms and dynamics of your household. This allows us to look beyond basic logistics and find a caregiver who will seamlessly integrate into your home.
Step 3: The Search & Curated Portfolios
Using the insights gathered from our consultation, we craft a candid and highly personalized job description that captures the true spirit of your home. Then, we apply our "4% Filter".
Every candidate in our network has already passed an exhaustive vetting process, which includes national and state criminal background checks, driving record verification, social media screening, and voice verification of three professional references using a rigorous 25+ question transcript.
You will be presented with beautifully curated portfolios featuring only the most qualified, fully-vetted candidates.
Step 4: Family Interviews & Trial Days
We remove the administrative burden by coordinating and scheduling interviews with your top choices, typically starting with a virtual video chat followed by a more extensive in-person meeting.
To ensure you feel confident, we provide comprehensive interview guides and expert tips. We also highly encourage families to arrange a trial day or share a meal with their favorite candidate to see how they naturally interact with the children and the household.
Step 5: Offer and Contract Negotiation
Once you find your perfect match, we help you put together a competitive offer. We provide professional, attorney-reviewed hiring templates to construct a clear agreement.
Furthermore, we actively assist with contract negotiations to ensure that supportive, industry-standard terms—such as guaranteed hours and paid time off—are agreed upon, helping you achieve true "nanny-family nirvana".
Step 6: Onboarding and Long-Term Support
Our partnership doesn’t end on your nanny’s first day. We provide regular check-ins and ongoing guidance to ensure a successful long-term transition.
For ultimate security, your placement is backed by an industry-leading one-year replacement policy if the fit isn't absolutely perfect.
Additionally, you gain exclusive access to our On-Demand Backup Care Subscription ($350 yearly membership plus daily referral fees), giving you a safety net of elite, vetted floaters for unexpected nanny sick days, travel, or date nights.
We make sure families and caregivers get the support, respect, and care they need.
About Triangle Nannies & Household Staffing
Our dedicated leadership team is what makes us special. Jeremy Zhang, our Chief Financial Officer, brings corporate strategy and financial expertise to ensure seamless operations. Kara Szust, our Vice President of Placements, leverages her decade-long background in early childhood education to look beyond standard credentials, evaluating how a caregiver thinks and responds to a child's needs.
We are deeply rooted in the Research Triangle community and prioritize your family's safety above all else. Our vetting philosophy is unyielding: we assume everyone is a risk until they prove otherwise. By supporting both our families and our nannies with professionalism and care, we create an environment where extraordinary childcare is the standard.
